Archive for the ‘Technical Support’ Category

FRESHERS @ DELL INTERNATIONAL SERVICES BANGALORE — TECHNICAL SUPPORT

Feb 27, 2008 2006 Passouts, 2007 Passouts, 2008 Passouts, BSc, Bangalore, Electrical, Electronics, Freshers, Graduates, Microsoft, Off Campus, Technical Support, commerce

Des­ig­na­tion: Tech­ni­cal Sup­port : Voice( US)

Expe­ri­ence:0 — 3 Years

Loca­tion:Bengaluru/Bangalore

Job Descrip­tion: Pro­vide first-level tech­ni­cal Sup­port on basic oper­a­tional or main­te­nance of per­sonal com­put­ers and /or periph­er­als using avail­able tools.
Guide cus­tomer trou­bleshoot­ing efforts to iden­tify prod­ucts that have Cus­tomer Issues and issue ser­vice calls in accor­dance with guide­lines.
Esca­late prob­lems when unable to resolve cus­tomer issues.
Log and suf­fi­ciently doc­u­ment all con­tacts with cus­tomers in des­ig­nated tools.
 
Desired Can­di­date Pro­file : Imme­di­ate Open­ings in Dell Inter­na­tional Ser­vices , Bangalore .

Skills: Flaw­less Com­mu­ni­ca­tion skills and Good Tech­ni­cal Trou­bleshoot­ing skills

Job Descrip­tion: Pro­vide first-level tech­ni­cal Sup­port on basic oper­a­tional or main­te­nance of per­sonal com­put­ers and /or periph­er­als using avail­able tools.

Guide cus­tomer trou­bleshoot­ing efforts to iden­tify prod­ucts that have Cus­tomer Issues and issue ser­vice calls in accor­dance with guide­lines.
Esca­late prob­lems when unable to resolve cus­tomer issues.
Log and suf­fi­ciently doc­u­ment all con­tacts with cus­tomers in des­ig­nated tools.

Qual­i­fi­ca­tion : Bach­e­lor Degree, PUC (with one year of inter­na­tional call cen­ter expe­ri­ence);
Diploma Courses (post 10+2 with 1 year inter­na­tional call cen­ter expe­ri­ence);
Engi­neer­ing Degree or Post Grad­u­ate Degree (with at least 1 year expe­ri­ence in cus­tomer care / semi-tech inter­na­tional call cen­ter process)
1.Basics of Com­put­ers includ­ing Oper­at­ing Sys­tems, hard­ware and inter­net .
2.Basic PC Hard­ware / A+ Cer­ti­fi­ca­tion / MCDST Cer­ti­fi­ca­tion 90 days will be added advan­tage
Expo­sure to tech­ni­cal sup­port trou­ble shoot­ing in inter­na­tional call cen­ters will be an added advantage.

Com­pany Pro­file : Dell is a Tech­nol­ogy dri­ven com­pany with a unique Dell Direct model. Dell Infor­ma­tion Tech­nol­ogy depart­ment (Dell I/T) plays a key role in enabling the Dell Direct model by cre­at­ing, deploy­ing and sup­port­ing global industry-leading I/T assets and ser­vices that reli­ably deliver the best cus­tomer expe­ri­ence and com­pet­i­tive edge.
 
Con­tact Details

Com­pany Name:Dell Inter­na­tional Services

Website:http://www.dell.com

APPLY : CLICK HERE to apply 

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FRESHERS @ PATNI COMPUTER SYSTEMS LTD. MUMBAI PUNE

Feb 5, 2008 .NET/C#, 2006 Passouts, 2007 Passouts, 2008 Passouts, BSc, Datawarehousing, Freshers, Graduates, Java, Java/J2EE, MS Sharepoint, Mainframe, Microsoft, Mumbai, Off Campus, Pune, Technical Support

Expe­ri­ence:0 — 1 Years

Loca­tion:Mum­bai, Pune

Edu­ca­tion:UG — B.Sc — Computers;B.Tech/B.E. — Any Specialization;BCA — Com­put­ers PG — Any PG Course — Any Specialization

Job Descrip­tion : Can­di­date will func­tion as FACULTY — LAB SUPPORT in train­ing labs.

Besides guid­ing the par­tic­i­pants dur­ing hands-on ses­sions, the fac­ulty will need to do eval­u­a­tion of the Test papers, give Tech­ni­cal Sup­port for con­duct­ing the Mini-projects/Long assignments. 

Can­di­dates already appeared for Fresh­ers off­cam­pus dri­ves con­ducted by PATNI need NOT apply.
Desired Can­di­date Pro­file: Edu­ca­tional Level: Grad­u­ate BSC (IT / Comp Sci­ence) / MCA / BCA / BE / MCM

Train­ing & Expe­ri­ence: Desir­able to have com­pleted train­ing in Infor­ma­tion Tech­nolo­gies (Java /.Net/ Dataware­hous­ing / Main­frames ) so as to have under­stand­ing of tech­ni­cal skills.

Com­pany Pro­file : Patni Com­puter Sys­tems Lim­ited is a global IT Ser­vices provider with rev­enues of US$ 327 mil­lion for the year 2004. Founded in 1978 and head­quar­tered in Mum­bai — India, Patni has reg­is­tered a com­pounded annual growth of 34% in the last four years. Patni employs over 10,500 peo­ple and has 26 sales offices across Amer­i­cas, Europe and Asia-Pacific. Patni has been ranked amongst the 10 Best Com­pa­nies to work for in India.

Con­tact Details

Com­pany Name:
Patni Com­puter Sys­tems Lim­ited
Patni Knowl­edge Park, Thane– Bela­pur Road, Airoli
Navi Mum­bai — 400 708

Website:http://www.patni.com

APPLY : CLICK HERE to apply

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WALKIN @ IBM — COCHIN — 26th JANUARY 2008

Jan 21, 2008 2005 Passouts, 2006 Passouts, 2007 Passouts, 2008 Passouts, BPO, Graduates, Off Campus, Technical Support, cochin, walk-in, walkin, walkins

Any Degree/ Diploma 2005/2006/2007/2008 pass­ing outs — 26th Jan­u­ary 2008Company

Job Role  :  IT Helpdesk — Tech­ni­cal Sup­port Asso­ciate — VOICE BASED (0 to 18 months of expe­ri­ence)
Batch    2005, 2006, 2007 and 2008 pass outs.
Any Grad­u­ate ( Degree/Post Graduate/ BTech/Diploma)

Loca­tion of Post­ing  :  Ban­ga­lore, Hyderabad

Eli­gi­bil­ity:   Any Grad­u­ate (2005/2006/2007/2008 pass outs ), Diploma Hold­ers ( 10+3 or 10+2+3)

Date : 26th Jan­u­ary 2008

Report­ing Time : 7:30 to 8:30 AM

Venue  : U C Col­lege, Alwaye (Aluva)

The venue of the Test is Audi­to­rium at Union Chris­t­ian Col­lege (U C Col­lege), Alwaye. Alwaye is a sub­urb of the Cochin City, about 20 km north of Ernaku­lam on NH 47. Those trav­el­ling by NH 47 have to take diver­sion on the Par­avur Road from a junc­tion 2 km north of Alwaye and pro­ceed another 2 km to reach the Col­lege. Those who travel by train can get down at the Alwaye Rail­way sta­tion, cross over to the State Trans­port Bus stand and take a bus to UC Col­lege on the Par­avur route. You can stay in some lodge in Alwaye.

Skills: Must have good com­mu­ni­ca­tion skills
Must have knowl­edge on Com­puter Hard­ware and Net­work­ing con­cepts
Must be will­ing to work in Shifts
Eli­gi­ble Branches    Any Grad­u­a­tion (BA / BCom / BSc / Diploma/BTech/MCA)
All the can­di­dates should bring the fol­low­ing.
1. Two copies of RESUME
2. Two sets of pho­to­copies of your mark lists
3. Three copies of pass­port size pho­tographs
4. Rs.100/- to be paid to SHREDS towards exam­i­na­tion fees
5. 5 self addressed Rs.5/- stamped long envelopes
6. Gum
7. Valid photo iden­tity card (Dri­ving licence or Vot­ers id or Pass­port or Col­lege id)

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@ AMDOCS PUNE — FRESHERS

Jan 15, 2008 2007 Passouts, Freshers, Java, Off Campus, Oracle, Production, Pune, Startup Jobs, Technical Support, XML

Tech­ni­cal Ana­lyst — Pro­duc­tion Support

Expe­ri­ence: 0 — 4 Years

Loca­tion: Pune

Job Descrip­tion: 1) Pro­duc­tion Sup­port posi­tion will require hands-on involve­ment in OMS in the areas of iden­ti­fy­ing, trouble-shooting, script­ing, analy­sis, track­ing and report­ing. In addi­tion resources will be required to carry on-call CellPhone/Pager and should be will­ing to work Night and Week­end shifts.
2) Analy­sis of Flow-Thru fall­out, iden­ti­fy­ing order fall­out, iden­ti­fy­ing area of order fall­out, trou­bleshoot­ing order fall­out, Ora­cle SQL Script­ing, Using/Developing small Java Pro­grams to auto­mate tasks.
3) Creating/Updating/Posting XML files, work­ing with respon­si­ble LS down­stream groups, and assign­ing issues to other groups, track­ing of the issues, knowl­edge base main­te­nance and reporting.

Desired Can­di­date Pro­file: 1) Abil­ity to per­form tech­ni­cal trou­ble shoot­ing and per­form proper prob­lem res­o­lu­tion
2) Good under­stand­ing of work­flow processes
3) Excel­lent SQL knowl­edge and abil­ity
4) 1 – 2 Years of work­ing expe­ri­ence in a Pro­duc­tion Sup­port role
5) Fresh­ers can also apply, but should have soound knowl­edge of SQL / Qracle 

Apply : CLICK HERE to apply

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@ ZEE NEWS NOIDA — FRESHERS

Jan 11, 2008 2007 Passouts, Freshers, Graduates, Media, Microsoft, Noida, Off Campus, Technical Support

Trans­mis­sion Officer

Job Descrip­tion:1 Han­dling  play-out  oper­a­tions  of  satel­lite  channels

2 high  pres­sure, sen­si­tive  and  respon­si­ble  job  with  highly  crit­i­cal  activities

Desired Pro­file:1 Should have oper­a­tional knowl­edge of com­puter– should be com­fort­able with Microsoft Office

2 Should have good com­mu­ni­ca­tion skills

3 Should be able to han­dle pressure

4 Should be ready to work in shifts

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WALKIN — TECH SUPPORT @ BANGALORE — 27/28 OCTOBER

Oct 15, 2007 Bangalore, Technical Support, walk-in, walkin

Title: Tech sup­port engineer

Walkin Interiew on 27/28th at Bangalore.

Our client details:
Has han­dled over 35 mil­lion requests for 600+ prod­ucts & ser­vices, and is rated by the Black Book of Out­sourc­ing as #1 in the mid-market ITO seg­ment.
Oper­ate 24x7 in OneWorld deliv­ery model.
Ser­vice 35000+ tech sup­port queries from across the globe.
Han­dle over 600+ products/devices.
Use mul­ti­ple chan­nels of sup­port deliv­ery such as voice, email, chat and remote login.

Job Descrip­tion:
You will inter­face with US-based cus­tomers, pro­vide remote Tech­ni­cal sup­port to prod­ucts & appli­ca­tions and resolve prod­uct related issues through research and trouble-shooting. An Engi­neer, you should be a self-starter, with excel­lent inter­per­sonal, com­mu­ni­ca­tion,
doc­u­men­ta­tion, prob­lem solv­ing and trou­ble shoot­ing skills. Qual­ity focus, result & goal ori­en­ta­tion in a group sit­u­a­tion, and com­mit­ment to cus­tomer delight are a must.

Loca­tion: Bangalore

Require­ment:

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TECHNICAL SUPPORT JOBS @ SIEMENS MUMBAI

Aug 20, 2007 Freshers, Mumbai, Technical Support

 

Urgent Open­ing for Tech­ni­cal Sup­port Asso­ciate in Siemens — Kharghar.

Job Loca­tion: Mumbai

Expe­ri­ence: Min­i­mum 0.6 Months 4years

Descrip­tion:
Pro­vide Remote desk­top man­age­ment ser­vices on Win­dows oper­at­ing sys­tems and stan­dard appli­ca­tions over phone, email and chat. Resolve cus­tomer queries on both tech­ni­cal and process related issues in a 24x7 cor­po­rate IT sup­port envi­ron­ment.
Con­tin­u­ally develop tech­ni­cal and process effi­ciency as required by the evolv­ing cus­tomer envi­ron­ment and act as the face of the IT Ser­vice Man­age­ment team.

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FRESHERS @ PERSISTENT PUNE

Aug 2, 2007 Freshers, Pune, Technical Support

 

Tech­ni­cal Sup­port Open­ings with PERSISTENT PUNE

Expe­ri­ence:  0 — 3 years / Freshers

Loca­tion:  Pune

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@ SAI INFOSYSTEM — TECHNICAL SUPPORT — MUMBAI

Jun 2, 2007 Mumbai, Technical Support

Job Title: Sr. Tech­ni­cal Sup­port Executives

Com­pany Name: Sai InfoS­ys­tem (India) Pvt. Ltd

Expe­ri­ence in years: Min 2yrs

Job Pro­file: Hard­ware Sup­port & Net­work Sup­port , Server Administration

Skills:
Net­work Trou­bleshoot­ing,
Inst. Of Net­work oprat­ing sys­tem & Trou­ble shoot­ing.
Grad­u­ate with tech­ni­cal background.

Salary Range: 7000 — 15000

Job Loca­tion: Mum­bai (MTNL)

Apply Email: careers.sai@gmail.com

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FRESHER — TECHNICAL CONSULTANT @ BATISH TECHNOLOGIES CHANDIGARH

May 14, 2007 Freshers, Technical Support, chandigarh

Job Title: Tech­ni­cal Oper­a­tions consultant

Com­pany Name: Batish Technologies

Expe­ri­ence in years: 0 – 2 years (Only male can­di­dates, fresh­ers also welcome)

Skills: Excel­lent writ­ten and oral com­mu­ni­ca­tion in Eng­lish. MS-WORD, MS-EXCEL, MS-ACCESS,

Edu­ca­tion: B.Tech (Computers/ IT), MCA, BCA

Job Loca­tion: Chandigarh

Apply Email: hr(AT)batishtechnologies(DOT)com  

Email Sub­ject: ” MAY — TO — walkin.wordpress.com “ 

Con­tact num­ber: 9872788609 (Mr. Rajan)