About TRX :
TRX is headquartered in Atlanta. Since 1988, we have remained focused on delivering innovative technologies and world-class service to our clients. Embracing our Core Values — Trust, Relationships, and eXcellence.
We have 8-office location throughout North America, Europe, and Asia. TRX Technologies India Pvt Ltd. employs over 230 associates in India. As a global technology company, we develop and host software application that process complex data records and automate manual processes, enabling our clients to optimize performance and control costs.
Our focus lies in diverse business areas like IT & ITES services in the sole domain – TRAVEL.
We in India are in a major growth phase, opening lots of job opportunities for people interested in the travel industry. Organization growth and career development of employee is the mainstay of TRX Technologies India Pvt Ltd.
We are a leading provider to the travel industry and are expanding into financial services and healthcare. We deliver our technology applications in an on-demand environment to travel agencies, corporations, travel suppliers, government agencies, credit card associations, credit card issuing banks, and third-party administrators.
JobTitle:IT Manager
Experience : 10 — 12 Years
Skills: Good Communication
Desired:
1) Manage the day-day IT Operations in TRX India – this includes leading and providing overall direction to the desktop/server support, Network and NOC teams
2) Motivate and guide a team of 20+ team members in the Support team – this includes People Management responsibilities, set objectives, review goals vs. results of the team members,
3) Drive continuous process improvements for better and faster service delivery
4) Track and ensure SLA delivery by the Support teams and vendors, wherever required.
5) Align IT Operations to business goals, understand user/client requirements and priorities
6) Vendor Management
7) Capacity Management
Education and Experience:-
1) Bachelor’s degree in Engineering/Science
2) 10 – 12 years experience in IT Infrastructure and support
3) ITIL Certification preferred
4) Strong decision making capability
5) Excellent leadership and management skills
6) Strong Communication skills
7) Exposure to IT Service Management models like ITIL
Experience in design, implementation and support of LAN/WAN Networks preferred
9) Experience/exposure to IT Security policies and implementation
Location:Bengaluru/Bangalore
Education: Any Graduate — Any Specialization / Any PG Course — Any Specialization
Apply:Send Your CV to amogh.n(AT)trx.com
Email Subject: “Profile from jobblogr.com”
Contact Number:080 – 67139654
WebSite:http://www.trx.com/
