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FRESHERS TECHNICAL SUPPORT JOBS IN MUMBAI — FIRSTSOURCE SOLUTIONS

Jan 5, 2009 Mumbai

About First­source Solu­tions  :
First­source is among India’s lead­ing BPO com­pa­nies with rev­enues of $123 M for the year 2005 – 2006.Firstsource pro­vides busi­ness process man­age­ment to For­tune 500 and FTSE 100 com­pa­nies in the Bank­ing & Finan­cial Ser­vices (credit cards, insur­ance, retail bank­ing, col­lec­tions and mort­gage com­pa­nies), Tele­com & Media (fixed line, mobile, broad­band and nar­row­band ser­vice providers) and Health­care (payor com­pa­nies) industries.Firstsource offers cus­tomer man­age­ment through a com­bi­na­tion of call cen­ter and trans­ac­tion pro­cess­ing capa­bil­i­ties for a com­plete range of solu­tions from cus­tomer acqui­si­tion, cus­tomer care, claims pro­cess­ing, col­lec­tions and receiv­ables man­age­ment, rec­on­cil­i­a­tions and inves­ti­ga­tions to cus­tomized busi­ness research and analytics.Headquartered in Mum­bai, India, the com­pany cur­rently has over 8000 employ­ees across four­teen state-of-the-art cen­ters in India, UK and the US, and in-market teams in UK and US. The com­pany recently launched oper­a­tions in South Amer­ica through a cen­ter in Buenos Aires, Argentina.Over the years First­source has earned the rep­u­ta­tion of being an orga­ni­za­tion with the abil­ity to rapidly scale up and man­age large scale com­plex processes over accel­er­ated time­frames. It has part­nered with clients to cre­ate vir­tual exten­sions of their orga­ni­za­tions so they can con­cen­trate on their core com­pe­tency. A cul­ture of respon­sive­ness, flex­i­bil­ity, oper­a­tions excel­lence and mutual trust and trans­parency has led to long-standing client relationships.

JobTi­tle:Tech­ni­cal Support

Expe­ri­ence:0 — 1 Years

Skills: — Excel­lent com­mu­ni­ca­tion
 
Desired:
Solv­ing Cus­tomer Queries related to Inter­net, Broad­band, ISP.
Receiv­ing Inbound Calls (Semi-Tech)
Tech­ni­cal knowl­egde required.
Will­ing to work in Rota­tional Shifts includ­ing night shifts

Loca­tion:Mum­bai

Edu­ca­tion:   Any Grad­u­ate — Any Spe­cial­iza­tion / Any PG Course — Any Specialization

Apply:Send Your CV to anshul.singh(AT)firstsource.com

Email Sub­ject: “Pro­file from jobblogr.com”

Venue:
First­source Solu­tions PvtLtd
Inter­face, Off Link Road
Behind Palm Court Com­plex
Malad West
Mumbai,Maharashtra,INDIA 400064
 
Con­tact Num­ber:9869901404,02265135662

Web­Site:http://www.firstsource.com/

Tags: firstsource inbound jobs, firstsource mumbai jobs, firstsource technical jobs