@ AVAYA HYDERABAD / SECUNDERABAD PUNE — MANAGER APPLICATIONS

Des­ig­na­tion Man­ager: Applications 

Expe­ri­ence : 8 — 1 2 yrs

Job Descrip­tion : Man­age and lead a team of tech­ni­cal engi­neers
Man­age crit­i­cal global cus­tomer esca­la­tions
Improve process effi­ciency, qual­ity of ser­vice deliv­ery & cus­tomer man­age­ment
Drive high per­for­mance cul­ture
Expe­ri­ence in Com­mu­ni­ca­tion Tech­nol­ogy is desired

Required Skills: Strong ver­bal com­mu­ni­ca­tion skills
Strong peo­ple man­age­ment skills
Strong cus­tomer focus and ser­vice ori­en­ta­tion
Must be highly moti­vated and self dri­ven
Good orga­ni­za­tional and col­lab­o­ra­tion skills

Required Tech­ni­cal skills: Expe­ri­ence in man­ag­ing prod­ucts on appli­ca­tion soft­ware
Tech­ni­cal skills in con­tact cen­tre appli­ca­tions, mes­sag­ing
Good knowl­edge of oper­at­ing sys­tems like Unix / Linux/ Solaris and data­bases like Ora­cle, SQL and inter­net tech­nolo­gies will be an added advantage

Qual­i­fi­ca­tions: BE/MCA or equiv­a­lent
Indus­try Stan­dard Cer­ti­fi­ca­tions in Tele­com, Data, & ITIL will be an added advan­tage
Cer­ti­fi­ca­tions like ACA, ACS, CCNA, CCNP, MCSE, and NCSE would be an added advan­tage 
Loca­tion : Hyder­abad / Secun­der­abad, Pune 

Con­tact:  Rajesh Kumar K
Avaya India Pvt Ltd
Hadap­sar
Pune — Maha­rash­tra ‚INDIA 411028
 
Tele­phone 91 – 040 — 4431 7000

Apply :mail ur cv to rkumar(at)avaya.com

sub­ject : Man­ager Appli­ca­tions from jobblogr.com

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